Urgent Serene Bathroom Heater Recall: Fire Hazard Alert
A serious warning has been reissued about the popular Serene bathroom heater still found in thousands of New Zealand homes — and it could pose a major fire risk.
The Serene bathroom heater recall (model S2068) was initially in 2023 due to internal faults that can cause fires. Despite the recall and a prohibition to use notice, around 28,000 units are still believed to be in homes, rentals, motels, and hotels across the country.
“As of January 2025, there have been 19 reported fires associated with Serene S2068. This number could rise due to the 28,000 recalled units known to still be in New Zealand homes.”
❗ What You Need To Do:
Check your bathroom heaters immediately.
Look for the model number: WorkSafe’s Energy Safety investigations have found model S2068 to be unsafe, and models S207T and S2069 have been found to be non-compliant with safety standards (found on a sticker on the heater).
If you have one, turn it off immediately and do not use it.
Contact the original supplier to arrange return or decommissioning.
⚠️ Insurance may not cover a fire caused by this heater if you ignore the recall.
Don’t risk lives — or your savings.
To learn more visit consumerprotection.govt.nz
Our Recommended Replacement – Vynco Crete Bathroom Heater
This safe alternative comes in 3 colours – black, white, stainless steel. Contact our friendly team for purchase and installation.
